Tips to get good customer service using Twitter

Consumers frustrated by poor customer service often vent on Twitter -- but how effective is tweeting in getting better treatment from a company? The king of customer service complaints offers tips to get the results you want. Full Story

Review: 3Doodler is fun, quirky '3-D pen'

The 3Doodler is fun to play with, but the quirky '3-D printing by hand' gadget leaves room for improvement to be truly useful. Full Story

Man finds calico lobster, gives it up

The odds against finding one was 1 in 30-million, but the fisherman who discovered a calico lobster decides not to keep it. Full Story

What you shouldn't buy on

When it comes to online shopping, Amazon is king. But for some items, shopping at the e-commerce site can cost you money. Full Story

IRS official called conservatives 'crazies'

A former IRS official at the center of the agency's tea party controversy referred to some right-wing Republicans as "crazies." Full Story

, August 1, 2014
Washington, DC
Now: 76 °F
Today: Rather cloudy, a little rain; more humid
Hi: 79 °F | Lo: 68 °F

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