Tips to get good customer service using Twitter

Consumers frustrated by poor customer service often vent on Twitter -- but how effective is tweeting in getting better treatment from a company? The king of customer service complaints offers tips to get the results you want. Full Story

Review: 3Doodler is fun, quirky '3-D pen'

The 3Doodler is fun to play with, but the quirky '3-D printing by hand' gadget leaves room for improvement to be truly useful. Full Story

Man finds calico lobster, gives it up

The odds against finding one was 1 in 30-million, but the fisherman who discovered a calico lobster decides not to keep it. Full Story

What you shouldn't buy on Amazon.com

When it comes to online shopping, Amazon is king. But for some items, shopping at the e-commerce site can cost you money. Full Story

IRS official called conservatives 'crazies'

A former IRS official at the center of the agency's tea party controversy referred to some right-wing Republicans as "crazies." Full Story

, August 1, 2014
Washington, DC
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Today: Rather cloudy, a little rain; more humid
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