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Verizon estimates evening restoration of services in Loudoun County

Verizon crews are in the process of replacing the damaged section of fiber-optic cable and expect to restore service to customers by 8 p.m. Thursday.

Thursday - 05/02/2013, 03:45pm EDT

Tags: South Riding

COG tells Verizon how to strengthen 911 service

Metropolitan Washington Council of Governments voted Wednesday on a plant aimed at improving Verizon's delivery of 911 emergency phone service and prevent future outages like Northern Virginia experienced during last summer's Derecho.

Wednesday - 03/13/2013, 05:30pm EDT

Tags: COG, derecho, 911 outage,

Va. commission says 911 outage was avoidable

A state commission says the 911 outage in Northern Virginia after last summer's derecho was caused by Verizon's failure to perform necessary maintenance.

Thursday - 01/17/2013, 05:15pm EST

Tags: 911 outage, derecho

FCC to Verizon: Derecho 911 outage 'unacceptable'

A disruption in emergency services during the June derecho could been avoided. That is the finding of the Federal Communications Commission after looking into the Verizon outage that left more than 1 million people without 911 services.

Friday - 01/11/2013, 05:16am EST

Tags: fcc, derecho

911 still vulnerable to powerful storms

Two massive storms in the past five months have caused widespread outages and even an emergency system failure. The question now: Does new technology leave people more vulnerable to emergency system failures and the dangers that go with them?

Monday - 11/19/2012, 08:12am EST

Tags: derecho, superstorm Sandy, hank silverberg, Hurricane Sandy, 911

Report criticizes Verizon response to 911 failure

A draft report presented to the Metropolitan Washington Council of Governments Wednesday recommends a series of changes in response to the June derecho that knocked out the 911 system in Northern Virginia.

Wednesday - 11/14/2012, 05:43pm EST

Tags: 911 outage, derecho, storms, Council of Governments

Verizon: Prepared for Hurricane Sandy

Verizon says the company is prepared for reliable landline and wireless service during the East Coast super storm.

Saturday - 10/27/2012, 12:25pm EDT

Tags: Hurricane Sandy

Pr. George's Co. fixing 311 system glitches

Monday - 10/15/2012, 06:57am EDT

Tags: 311 system,

Verizon reports email service issues

Email users with a verizon.net address may have had some trouble Monday.

Monday - 10/01/2012, 05:41pm EDT

Tags: Harry Mitchell

Phone contract got you down? Advice for that new device

If the iPhone 5 or Samsung Galaxy S III have caught your eye, but your wireless contract has you tied down, PCMag has some advice.

Thursday - 09/27/2012, 05:14am EDT

Tags: iphone 5, Jeanne Meserve, cellphone contracts, Samsung Galaxy S III

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