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iPhone 6 Plus owners complain of mysterious crashes, reboots

Some users of the new iPhone 6 Plus are reporting a persistent and mysterious problem -- their new mobile device, in some cases, continually crashes and reboots itself.

Wednesday - 10/29/2014, 12:09pm EDT

Tags: iPhone 6 Plus, apple, Jeff Lauterette, Neal Augenstein

Apple sends email offering refund for app purchases without parental consent

Apple has sent an email to some iTunes users, offering a chance for a refund on App Store purchases made by children without the permission of a parent.

Friday - 03/28/2014, 04:21am EDT

Tags: Jeff Lauterette, apple, app, Federal Trade Commission, Neal Augenstein

All the bugs this week's iOS 7 update is supposed to fix

Shortly after unveiling its new products, Apple quietly released an update to its iOS 7 operating system, which has been scrutinized and criticized by many who found their mobile devices performing poorly.

Thursday - 10/24/2013, 08:24am EDT

Tags: Jeff Lauterette, iphone, apple, Neal Augenstein