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Review: Windows 8.1 widens gap with older PCs

Saturday - 6/29/2013, 4:12pm  ET

Microsoft Surface Pro tablets are seen at a demo table at a Microsoft event in San Francisco, Wednesday, June 26, 2013. Microsoft on Wednesday released a preview version of an update to Windows 8, aiming to address some of the gripes people have with the company's flagship operating system. At a conference in San Francisco, Microsoft CEO Steve Ballmer acknowledged that the company pushed hard to get people to adopt a radical new tile-based "Modern" user interface in Windows 8. Microsoft is now back-pedaling, making it easier to reach and use the older "desktop" interface. (AP Photo/Jeff Chiu)

Associated Press

SAN FRANCISCO (AP) -- Microsoft Corp. CEO Steve Ballmer says the latest update to Windows is a "refined blend" of its older operating system for PCs and its new touch-enabled interface for more modern, mobile devices.

After some hands-on time with it, the update seems to me like a patch over an ever-widening chasm.

The issue is that there are more than a billion personal computers that use some version of Windows as it existed until last October, when Microsoft unveiled Windows 8. All those PCs are responsive to mice and keyboards, not the touch screens and other input methods like voice and gestures that represent the future of computing. Making it easier to cross that bridge is one of the goals of Windows 8.1, a preview version of which Microsoft released Wednesday.

After spending several hours with devices running Windows 8.1, it remains unclear to me whether a touch-based environment is what traditional Windows users want to accomplish the productive tasks for which they've come to rely on Windows.

But Microsoft has added to Windows 8.1 a grab bag of fun features that make the free update worthwhile.

One way Microsoft reaches into the past is by reviving the "Start" button in the operating system's traditional "Desktop" mode. It appears as a little Windows icon at the bottom left corner of the screen.

However, other than the location and its general look, the button doesn't do what it once did. A single tap brings you back to the "Modern" interface, instead of the traditional Start menu, which used to bring up a whole host of convenient items like recent programs and commonly used folders.

An extended press or right click brings up a list of complex settings functions -- the kind that most people would probably rather leave to their tech department if they are fortunate enough to have one. You would think "Programs and Features" would get you to programs you can launch; instead, it gets you the tool for uninstalling programs.

Instead of bringing back a familiar environment, the revived "Start" button is mainly just another way of directing you to the new one. Unless you already created a shortcut to a specific program, you need to go to the "Modern" environment to launch programs, even ones that only work in "Desktop" mode.

Another way Microsoft attempts to appease its established PC user base is by allowing people to launch their computers directly into the "Desktop" environment. But again, with no way to access most programs except through the "Modern" interface, there is little cause for celebration among traditionalists.

The main changes in Windows 8.1 offer an easier way to function inside its "Modern" environment, the ability to search the Web and your computer at once and a hint of what's possible in the future.

One feature that makes the new environment easier to navigate: Now, a screen called "All Apps" is just a swipe away from the "Modern" tile screen. Swiping up literally displays all the apps on the computer, not just the ones that you have made as favorites on the start screen. You can even configure the new "Start" button to go to the "All Apps" page automatically. In the past, you had to swipe up from the bottom edge of the tile screen and tap another button to get there.

Unfortunately, the "All Apps" page feels like too much. An array of icons easily covers two full screens. Although you can re-organize the apps into categories, alphabetically, by date installed or by frequency of use, there are too many icons to make it easy to use.

It's easier to use the search function, which can either be brought up by swiping in from the right edge, or just typing when in the "Modern" tile screen. With Windows 8, you had to search categories such as files or apps separately. Windows 8.1 makes it possible to find just about anything available on the computer or on the Web with a single, comprehensive search.

Entertainers get terrific new billing in Microsoft's improved search function. Type in an artist's name, say Lily Allen, and Windows 8.1 brings up a lively and colorful sideways-scrollable page that shows big photos, her birthdate and a list of songs and videos, followed by decent-sized renditions of websites.

Clicking on a play button alongside a song instantly plays it. You don't have to own the song, because Windows 8.1 integrates Microsoft's Xbox Music service -- which inserts ads unless you pay a monthly fee. You can queue up all the top songs and even add them to a playlist for listening to later.

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